Light in a Dark Room: Confessions of QA Managers"…I was 'assigned' the QA function with no prior conversation or experience…so I went to a conference. It was like walking into a dark room and having people turn on the light. People had names for the things I was struggling with and told me, 'Here's what you do and how and why.'…I was revved!...I found out that organizations are reluctant to change. It takes a long time and a lot of patience to get them to move…"To download this FREE article, please fill out this information:
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