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 | Barb PattersonBarb Patterson focused her corporate career in the insurance industry where she helped internal customers:
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- Get extraordinary results from a variety of long-term, high dollar projects including business applications, software tool implementation, operating system upgrades and conversion
- Improve LAN availability in a multi-vendor environment through establishing a metrics initiative and managing hardware acquisition and installation, help desk and infrastructure support
- Improve customer support and operational effective by leading a business practice redesign team
- Gain formal recognition as a 'Best Practices Company' through establishing and managing Quality Assurance, Change Management and User Acceptance Testing.
Barb is also the expert to call for Business Process Mapping and Reengineering. She has consulted with a wide range of companies and nonprofits. She is the developer of CompassTM, a tool for Board (Public and Private companies and nonprofits) Self-Assessment to understand their strengths and weaknesses and can be applied in the context of Sarbanes-Oxley compliance. Barb is a frequent presenter of public seminars. Contact her at
Barb@AdvantageLeadership.com
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