Folks really don't get it that a flawed processes can only be relied upon to produce flawed results with mounting rework costs:
* We pay to do it wrong
* We pay to find it
* We pay to fix it!
That's why we have "outrageous costs for that lousy technology."
So back to that hapless Miami programmer...Someone needed a 'small change' in the system...and without a thorough process to understand the requirements and their impact...without a robust way to specify the requirements and review them...the programmer followed his or her own best instincts and made the requested change, did a little testing (maybe) and put the software back into production.
Classic studies at IBM decades ago demonstrated that 'small' changes often produce more bugs than large ones since there tends to be less discipline around them. This 'small-change-bug' was certainly a doozey as the system cheerfully tossed out valid votes more efficiently that a corrupt politician.
'Honest Mistakes' help derail projects every day so a growing number of companies are going against this trend and adopting powerful processes such as CMM, CMMI, SPICE, TickIT or other established standards. These approaches all have one thing in common -- processes. They start with the premise that robust processes produce robust results.
You have a choice...whether you are a CIO, IT executive, manager, Project Manager, software engineer, quality assurance professional or internal IT customer...Choose robust processes and manage them to get robust results...Enforce your standards and constantly improve them...End your reliance on heroes and cowboys...Move your focus from schedule and budget to quality and Return On Investment in improved processes.
Want to learn more about building robust processes that get great results? Visit our website or call us today for a complementary readiness session. www.AdvantageLeadership.com
Dr. Rebecca Staton-Reinstein, President
Advantage Leadership, Inc.
633 NE 167th Street, Suite 1015
North Miami Beach, Florida 33162
Phone: 305-652-3466 Fax: 305-652-3866
www.AdvantageLeadership.com
Rebecca@AdvantageLeadership.com
NEW RESOURCES
* Are you and your team ready to build quality into all of your IT solutions?
* Do you want to create a robust process for solving business problems through technology?
* Do you have the discipline to use a proven method to get the results you want?
If you answered yes to these questions then you are ready to bring Dr. Rebecca Staton-Reinstein into your organization to facilitate your IT planning and execution efforts. Her IT Strategies Methodology has worked in the public, private and non-profit sectors and it can work for you.
4 WAYS TO GAIN FROM DR. REBECCA
* Book Dr. Rebecca to speak for your next conference: Keynotes and Tutorials that focus on building IT quality from the ground up and the CIO down.
Call for booking information: 305-652-3466 and ask for Debra or e-mail: DoctorRebeccaSR@cs.com
* Invest in "Build QA Step By Step" in a special pre-publication offer. This new e-book compiles the winning techniques that let you start ensuring that your software and technology solutions actually solve your customers' business problems. You will also receive the acclaimed Keynote by Dr. Rebecca Staton-Reinstein, "Deming Deja Vu: What Today's Quality Professionals Can Learn from the Quality Pioneers. As part of the pre-publication package you will also receive the e-mail mini-course, "30 Days to Building the QA Function Managers and Customers Really Want." The full resource will be published in the fall of 2005.
Call today to reserve your copy and save...Sorry, phone orders only at this time: 305-652-3466. You will NOT be billed until publication.
Based on years of actual QA success in diverse organizations, this guide is ideally suited to build your QA function from scratch, augment your existing function or refocus QA efforts on Return On Investment.
* Invest in "Get Great Requirements" a resource that includes an e-book you can use to improve your Requirements Gathering efforts, delight customers and deliver solutions that work and solve business problems. You get the acclaimed, uncut Keynote, "Requirements the Ultimate Reality Show: How to get 'em, How to test 'em, How to improve 'em" -- The Eight Best Practices to Get Great Requirements. You also receive the e-mail mini-course, "30 Days to Building the Software Systems Customers Really Want."
Order today at: www.AdvantageLeadership.com/book.html#requirements
OR Check out:
Quality Assurance Institute: http://www.qaiusa.com/products/index.html
* Bring Dr. Rebecca in to coach your team through planning and implementing key IT strategic initiatives: Strategic Planning for IT, Implementing a robust quality assurance process, Improving Requirements Gathering, Implementing Formal Inspections, Building an effective Systems Development Life Cycle, Building robust processes and standards, Getting ready for SOX, ISO or Six Sigma.
Each year a limited number of organizations are accepted to work with Dr. Rebecca and her team directly to develop and implement processes that get bottom line results. Will you qualify?
** Are you ready to create a disciplined approach to success?
** Are you ready to commit to creating Return on Investment?
** Are you ready for rigorous analysis of your results and root causes?
If you ARE ready, contact Dr. Rebecca today for a complementary readiness session:
Dr. Rebecca Staton-Reinstein, President
Advantage Leadership, Inc.
633 NE 167th Street, Suite 1015
North Miami Beach, FL 33162
Phone: 305-652-3466 Fax: 305-652-3866
www.AdvantageLeadership.com
Rebecca@AdvantageLeadership.com
Watch for the grand opening of our new Quality, Productivity and Compliance Center this summer.
Read published IT and Quality related articles by Dr. Rebecca Staton-Reinstein on our website: www.AdvantageLeadership.com/articles
CATCH US IN PUBLIC
* IT LEADERS AND MANAGERS
Are you an IT Leader, newly appointed or needing to become more business and strategy oriented? Then sign up for our ONLY PUBLIC OFFERING of "Managing the IT Department" offered at Management Centre Europe in Brussels, December 19 - 21, 2005. For details: http://www.mce.be/events/1211
"You are a talented IT engineer or technical person who has recently been promoted to take on the job of running an IT department. You have high potential but your key leadership and management skills must be developed. You now need to become more effective at managing people, understanding the dynamics of your team and motivating them to maximise their performance. At the same time, you have to manage projects, priorities and resources in a fast-evolving business environment. And finally, you need to build confidence and visibility to take on higher-level positions in the future. This is the programme for you."
Can't make it Brussels? Ask us about a special program for your company. Leading IT today requires more strategic thinking than ever to be successful. Dr. Rebecca Staton-Reinstein, 305-652-3466, Rebecca@AdvantageLeadership.com
ONE DAY PUBLIC SEMINARS for the International Institute for Software Testing
* Project Management for Quality Professionals, Chicago, August 11, 2005; Boston, August 25, 2005
* Formal Inspections, Chicago, August 12, 2005; Boston, August 26, 2005
For information and registration: http://www.testinginstitute.com/stpw/Chicago05/
FULL DAY TUTORIAL for the Quality Assurance Institute
* NO MORE BUGS: Building Terminator Quality Processes, with Tom Staab and Rebecca Staton-Reinstein, Orlando, FL, October 17
Registration: http://www.qaiusa.com
Call for complete schedules: 305-652-3466
Want to know more about the Testing Maturity Model? Visit our strategic partner, Tom Staab, and download his informative articles. www.WindRidgeInternational.com |
